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CAREER OPPORTUNITIES

Customer Service Representative – Arlington Branch (Full-time)

We are looking for an enthusiastic individual to provide a wide range of teller services for our customers while providing an amazing customer experience. This position is full-time and located in Arlington, NE. Becoming a Customer Service Representative (CSR) is a great way to get a glimpse into the broad world of finance and banking.

The Lobby Hours are Monday-Friday 9 a.m. – Noon, 1 p.m.-3 p.m. The Drive Hours are Monday- Friday 7:30 a.m.-5 p.m. and Saturday 8:30 a.m.-11:30 a.m. This position requires every other Saturday rotation.

We offer competitive pay rates and opportunities for career growth within the banking industry. If you enjoy providing exceptional customer service, have strong math skills, and excellent attention to detail, we encourage you to apply.

Essential Job Duties:

• Provides outstanding customer service.
• Opens and maintains a cash drawer.
• Provides a complete range of customer services, including receiving deposits, verifying cash and endorsements, and issuing receipts, installment loan payments, making withdrawals, cashing checks, scanning work, and providing customer account printouts.
• Prepares cashier’s checks, money orders, gift cards as requested.
• Maintains proper cash management procedures, including counting and balancing cash drawers.
• Promotes Bank products and services, including opening new accounts, explaining available products and services, and gathering customer information to process new and existing accounts.
• Stays abreast of all campaigns and promotions.
• Assists customers with their day-to-day financial needs.
• Adheres to all bank policies and procedures regarding security, confidentiality, and compliance.
• Opens and closes office by following established security procedures.
• Completes duties assigned to the office.
• And other miscellaneous duties as needed.

Knowledge, Skills & Abilities:

• Strong communication skills to interact effectively with customers and team members.
• Strong math skills, including the ability to perform calculations quickly and accurately.
• Word processing and computer database skills.
• Excellent attention to detail to ensure accuracy in cash handling and transaction processing.
• Basic understanding and the ability to operate various office equipment such as: typewriter, printers, computers, fax, adding machine and copy machine.
• Ability to multitask.
• Ability to work in a fast-paced environment while maintaining a high level of professionalism.

Education & Experience:

• High school diploma or equivalent.
• Previous experience as a teller or in a similar customer service role is preferred but not required.

Physical Requirements:

• Ability to stand for long periods of time.
• Ability to lift up to 25 lbs. of coin.
• Ability to be flexible as needed.

Benefits Include:

• Competitive salary based on experience.
• Hiring bonus (requirements must be met).
• Medical, Dental, Vision, Life and AD&D Insurance.
• 401(k) with employer match (eligibility requirements must be met).
• Paid Time Off (eligibility requirements must be met).
• Payroll Direct Deposit.
• Free Bank services.
• Discounted YMCA Gym Membership.
• (11) paid holidays.

Prior to hire, we do background screening and drug testing.  This is required.  Must have a valid driver’s license.

If you wish to complete an application for these openings or future openings, please download the application below and email a copy along with your resume to mkleinschmit@rvr.bank

You may also request an application at any of our locations. Our branches are located at:

Employee Application
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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.